Terms of Service

Effective Date: September 29, 2026

Welcome to Smiler Food (“Smiler Food,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of https://www.smilerfood.group (the “Site”). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. Business-to-Business Website

The Site presents information about our company, capabilities, and food products — including frozen, fresh, dehydrated, and processed food ingredients — for business-to-business (B2B) commercial use. The Site is not an online store: there is no checkout, and nothing on the Site constitutes a retail offer to consumers.

2. Product Information

We work to keep product descriptions, specifications, packaging options, and availability information accurate and current. However, specifications, packaging, certifications, and availability may change without notice, and information shown on the Site is provided for general reference only. Always confirm current specifications, pricing, lead times, and documentation with our sales team before making business decisions.

3. Inquiries, Quotations, and Samples

Submitting an inquiry, requesting a quotation, or requesting samples through the Site does not place an order and does not create a contract. Quotations are valid for the period stated in the quotation. Samples are provided subject to availability. No binding commitment exists until both parties have confirmed in writing (for example, through a signed sales contract or confirmed proforma invoice).

4. Intellectual Property

All content on the Site — including text, product descriptions, images, graphics, logos, and layout — is the property of Smiler Food or its licensors and is protected by applicable intellectual property laws. You may view and print pages for your own business evaluation, but you may not copy, reproduce, distribute, modify, or create derivative works from Site content without our prior written permission.

5. Acceptable Use

You agree not to: interfere with the operation or security of the Site; use automated tools (bots, scrapers, crawlers) to collect Site content without permission; upload or transmit harmful or malicious code; misrepresent your identity or business affiliation; or attempt to gain unauthorized access to our systems or data.

6. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect information.

7. External Links

The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.

8. Disclaimers

The Site is provided “as is” and “as available.” To the fullest extent permitted by law, Smiler Food disclaims all warranties, express or implied, including warranties of uninterrupted availability, accuracy of content, fitness for a particular purpose, and freedom from errors or harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Smiler Food shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Site.

10. Indemnification

You agree to indemnify and hold harmless Smiler Food, its officers, and employees from claims, damages, and expenses arising from your misuse of the Site or violation of these Terms.

11. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles.

13. Contact

Questions about these Terms: [email protected]